A complex technology needs simple methodologies and mechanisms for better understanding and implementation. E-commerce technology has a history of more than two decades, and the technology has been reinvented frequently to add value to the entire process. At Kingster Education, the curriculum is constructed simplistically for the advantage of the working professionals; every key aspect of the technology is decoded for better assimilation and understanding. Sincere attempts are made to make the course material better understood by retaining the best aspects of the technology with industry relevance. Special focus and emphasis are laid on the practical sessions, wherein the theoretical aspects take a back seat. The engagement and orientation of the working professionals are high in the practical sessions, with more sessions their degree of understanding grows phenomenally. The finer aspects that define the best learning aspects in the program is the comprehensiveness of the subject, it boosts engagement as the program covers every aspect of e-commerce technology and its application, the curriculum is broadened to highlight the various aspects of the technology, and every key aspect is addressed theoretically and practically helps in enhancing the student’s engagement holistically. The veracity of the program is consistently maintained while broadening the curriculum, relevant topics and subjects are only featured in the course.

The objective of making the program comprehensive is not just to expand the course, but to make every learner competent in every possible way. Knowing about every single detail and aspect of a thriving technology can be critical and decisive while managing a competitive segment like e-commerce. E-commerce technology comprises various functions; each function is important and relevant and has the potential to disrupt the entire process. The functions and disciplines are aligned to deliver maximum efficiency to the overall business model, the functions render null and void status if siloed. The unawareness of the disciplines can have huge implications and can cause hurdles in the business process, for instance, while constructing the product selection and purchase process, the cart should be crystal clear in all, communicating the cost breakup, delivery charges and COD. Customer support and customer service are separate disciplines, customer support is for the complaints raised by the customers, whereas customer service is for soliciting queries. The alignment of various functions in an orderly fashion optimizes the e-commerce site and adds efficiency to the overall process. Knowing about the alignment of functions is critical in every sense, they have the potential to build the business and also destroy it.